Support

Stuck, lost progress, or met someone rude?

Tell us what happened and which phone you play on. We read everything. You can also email [email protected] directly.

Common questions

A player is bothering me

In a match or room, open the player and choose Report, or Block. A blocked player's chat and emotes never reach you and you are not matched together again. Reports reach us with the player's recent chat attached.

I cannot play online

Hosting a room and quick match need the Cities Pass; joining a friend's room is free. Open the store in the app and choose Restore purchases if you already have it on this Apple or Google account.

I lost my progress on a new phone

Progress follows your sign-in. In Settings, sign in with the Apple or Google account you linked on the old phone. An account that was never linked lives only on that phone.

A dice roll looked unfair

Every online match has a fairness page that recomputes each roll from the revealed secret. Open it from the match result.

How do I delete my account?

In the app: Settings, then Delete account. What is removed.